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| To find out if your order
has been dispatched:
Enter the email address and order number
associated with your order. |
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|
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This tracking facility will
only
inform you if your order has been dispatched and if
so, the date of dispatch.
When orders are dispatched, a notification
email is sent to the email address you entered when
placing
your order |
| Track the
whereabouts of your parcel after dispatch: |
| |
If your order has been
dispatched, it can be tracked via the appropriate carrier's
website as follows:
-
Deliveries within United Kingdom, Northern Ireland, Channel Islands:
If you selected shipping
within the UK by Recorded Delivery, Special Delivery,
or Saturday Special Delivery, (all Royal
Mail services) visit the
Royal Mail website
tracking facility and enter your
13
digit shipment
reference number
-
Overseas Deliveries:
If you selected shipping
overseas by International Signed-for Airmail (a
Royal Mail service) visit the Royal Mail website
tracking facility and enter your 13
digit shipment
reference number
If you selected overseas shipping by Courier
service (we use DHL), visit the DHL website
tracking facility and
enter your DHL Air Waybill reference number
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PLEASE NOTE: Dispatch notification emails are not sent for
online orders of fabric swatches.
To check if your online order for fabric swatches
has been posted, please enter your email and order
number above and click the 'track' button. |
| |
|
Shipment
tracking reference numbers or Air Waybill ref.
numbers for dispatched orders can
be found on the Dispatch Notification email you will
have been sent on the day your order was dispatched. |
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GENERAL SHIPPING INFORMATION |
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